Having trouble booking online? Don't have a credit card, or just prefer not to pay online? Please email us at firstname.lastname@example.org and we'll do our best to accommodate you.
Want to make a booking for a time that isn't available through the online booking system? Depending on the circumstances we may be able to accommodate you. Email us at email@example.com and we'll see what we can do.
You've booked but have had a change of plans and need to re-schedule? As long as you give us more than 24 hours notice we can usually accommodate. Email us at firstname.lastname@example.org and we'll see what we can do.
Don't have email, or need to speak with someone urgently? Give us a call on 0508 445694. If we don't answer right away be sure to leave a message, and make sure you leave your number! We'll call you back as soon as we can.
Not sure what the difference is between the different types of tours? There's a separate webpage describing each of them — see the Tours menu at the top right of this page. Or give us a call on 0508 445694 to discuss.
The best way to find out what to expect on the tour is to take a look at the two minute video at the bottom of this web page.
On a Private Glowing Adventures Eco-Tour our expert local guides will escort your party on an exclusive private tour through beautiful native New Zealand forest and into untouched caves here in the Waitomo district. Our Private Tours are similar to the standard Off the Beaten Track tour, but consist of just your party, plus a guide.
You will have the ability to move slowly through the caves, to enjoy, explore, and take in the surroundings, including our mesmerising glow worm displays. You’ll see the caves just as nature intended. There are no handrails, electric lights, concrete paths, or other modifications. As the tour involves climbing over boulders, up hills and wading through streams, a moderate level of fitness is required.
We provide all the safety equipment and warm clothing you need for your adventure, including thermals, a fleece jumper, shorts, boots, socks, and a caving helmet.
We also offer shower facilities, hot drinks, and a snack once the tour is over. For workplace teambuilding tours catering can be provided either before or after the tour. Please contact us at email@example.com for details.
Cameras are welcome on our adventures, as long as they fit in your pocket as you’ll need your hands free. A small digital camera or phone is best. Our guides also take photographs of you during the tour, and we’ll email them to you afterwards for free! Keen photographers hoping to bring larger equipment to capture the scenery may wish to consider one of our Photography Tours.
If you don’t have your own wheels there are 3 companies that offer transport to Glowing Adventures from nearby, depending on where you are in the Waitomo district. Check out our FIND US page for all the details.